Roya.com is currently seeking a highly motivated salesperson who is passionate about prospecting, consulting, and matching prospects to the right product to help them grow their business through online marketing. This position will be full sales cycle. A Sr. AE should be able to prospect leads, professionally reach out by phone and email, book appointments for consultations, conduct online demos, and negotiate pricing proposals. Ideally this candidate will have experience with internet marketing and B2B sales. We are looking for someone who is a fast learner and extremely self-motivated in order to be successful in a remote environment until we return to the office. A Sr. AE must be personable, organized, professional, reliable, and responsible.

• First line of response on client retention calls or cancellation requests. Professionally discern any concerns, reason for cancellation request, and resolve issues when possible.

• Utilize active listening skills to understand customer needs and/or concerns. In this proactive support role, we expect you to get in front of the issue as soon as possible and give feedback on how to improve client retention.

• Promote client retention by understanding the issues, troubleshooting the website, resolving any problems, and using our systems to document the efforts.

• This includes fielding and troubleshooting incoming support communication.

• Act as the point person with the objective of minimizing call transfers or callbacks in order to provide a one-call solution.

• Follow up on marketing efforts and reports, ensuring that client expectations are met or exceeded.

• Handle minor support items

• Proactive outreach initial survey

• Web ReDesign conversations

• Responsible for pro-active client retention, satisfaction and conflict resolution when applicable.

• Domain Transfer Requests

• Work in a team-focused environment to collaborate on getting tasks done together as needed.

• Develop a positive, professional atmosphere promoting teamwork and accountability.

• Identify potential issues and/or opportunities for efficiencies related to current workflow.

• Proven ability to:

• Develop and maintain relationships with clients at all levels.

• Gain a strong understanding of Roya.com’s product offerings and platform.

• Understands the ROYA pricing model and billing procedures.

​​​​​​​Other necessary skills:

• A strong technical aptitude and ability to learn new computer software quickly.

• Great communication skills, both written and verbal.

• Must be able to multi-task with great attention to detail.

• Ability to prioritize and execute on multiple, simultaneous, complex priorities.

• Strong analytical, planning and problem-solving skills.

• Track record of reliability, professionalism and integrity.

Experience:

• Project Management Experience (or similar role, 1-3 years experience)

• SEO experience is a plus.

• Google Analytics experience is a plus.

• Google Adwords experience is a plus.

• HTML/CSS is a plus (not required).

• 20 + per hour plus commission

• Matching 401k

• Health, Vision, Dental, Life Insurance and many more

• Company Outings, frequent free lunch, snacks, soda, etc.

Roya.com is one of the fastest growing digital marketing companies nationwide. Roya.com has been listed on Inc Magazine's Best Workplaces in America for 2022!

Roya.com is currently seeking a highly motivated Client Retention Specialist I (CRS) who is passionate about great customer service. This position will primarily develop and manage post-sale relationships with Roya.com’s major accounts and act as a liaison for internal and external client communications. We are looking for a team-player who is able to juggle multiple projects at one time. A CRS must be personable, organized, professional, reliable, and responsible. A successful candidate will have a path to advance in this role in title and responsibility to CRS II, and to Account Manager. Key Performance Indicators will include save percentage, well-documented communication, task completion efficiency, and opportunity creation for upsells.

Essential job functions and responsibilities include but are not limited to the following:

• Highly results-oriented; you want your work to make a direct impact on the business

• Unafraid of rejection; you need to brush it off when people tell you "no thanks"

• Energetic; an upbeat attitude goes a long way

• Empathetic; you connect well with other people and understand the customer’s pain points

• Entrepreneurial; you’re willing to do whatever it takes to get the job done

• Generating and qualifying leads through cold calling

• Internet marketing experience is a plus but not required

• Cold Calling experience is a plus but not required

• Proactively searching for new, inventive ways to grow the business

• You generate new business opportunities to build our sales pipeline through outbound efforts

• Outreach directly to medical practices that fit our ideal persona via cold-calls, text, and emails

• Articulate our value to help the practice meet their growth potential

• Document all activities within our CRM

• Have Fun

• Matching 401k

• Health, Vision, Dental, Life Insurance and many more

• Company Outings, frequent free lunch, snacks, soda, etc.

• This position pays base plus commission

Roya.com, one of San Diego’s fastest growing startups is seeking to conservatively expand their inside sales team by looking for highly motivated and exceptional candidates. Roya.com has made it to Inc Magazines Best Workplaces in America list for 2022. Roya.com prides itself on an innovative approach to digital marketing and software development. Our innovative platform allows us to offer a superior product and service at a competitive price. We continue to disrupt the market with new development. We seek to hire a tech savvy sales professional who can identify and qualify prospects, as well as educate on and demonstrate a high end technology solution.

The continuous inventiveness of our proprietary product is supported by what we believe to be our most valuable assets: our people. Our employees are forward thinking individuals at the leading edge of digital transformation and cutting edge technology. Roya.com is looking for an highly energetic, passionate, tech-savvy Sales Account Executive with natural sales instincts to be based in our San Diego office. Come join our forward thinking team.

Roya.com is currently seeking a highly motivated salesperson who is passionate about prospecting, consulting, and matching prospects to the right product to help them grow their business through online marketing. This position will be full sales cycle. A Sr. AE should be able to prospect leads, professionally reach out by phone and email, book appointments for consultations, conduct online demos, and negotiate pricing proposals. Ideally this candidate will have experience with internet marketing and B2B sales. We are looking for someone who is a fast learner and extremely self-motivated in order to be successful in a hybrid work environment. A Sr. AE must be personable, organized, professional, reliable, and responsible.

• 3+ years sales experience.

• Strong verbal and written communication skills.

• Highly coachable and motivated by continuous learning and strategy

• Independent, organized yet flexible, and able to prioritize opportunities effectively without risking any potential deals

• Ability to use multiple online platforms: Google Drive, GoToMeeting, Google hangouts, basic excel and word processing.

• Salesforce experience a plus

• Proven track record of selling software-as-a-service into strategic / enterprise accounts, ideally in medical vertical

• Demonstrated creative prospecting, discovery, demo, objection handling, planning, and closing skills

• Provide a consultative approach to prospective and existing customers to help them choose an online marketing strategy that fits their business goals.

• Ability to conduct a full sales cycle from prospecting to closing.

• High standards of character and work ethic.

• Experience or strong interest in internet marketing, advertising, SEO, SaaS

• Competitive spirit and a clear drive for results

• Ability to work well in a team.

• Experience

• Matching 401k

• Health, Vision, Dental, Life Insurance and many more

• Base + Commission OTE 90K-100K+

• Strong company culture- events, snacks, etc. as safety protocols allow

Roya.com is one of the fastest growing Website Design and Digital Marketing companies in San Diego, CA. We’re looking for a new Quality Assurance Client Support Specialist to join the Roya.com team, ready to collaborate the client services and client support teams to support client requests and website projects. This individual will primarily focus on testing and evaluating new websites prior to launch and assisting our website support team with client requests.

The Quality Assurance Client Support Specialist responsibilities will include but not be limited to: testing new website projects to ensure design and functionality standards are met, document any issues found and address any issues that fall within basic website support, work with our client services support team to assist with basic website support items and respond to clients via email and phone communication.

• Great communication skills, both written and verbal.

• Extreme attention to detail.

• Must be able to multitask.

• Ability to prioritize and execute multiple projects, simultaneously.

• Strong analytical, planning and problem-solving skills.

• Strong understanding or willingness and aptitude to learn Internet and website technologies.

• Track record of reliability, professionalism, and integrity.

• A strong technical aptitude and ability to learn new computer software quickly.

• Customer Service Experience (or similar role, 1-2 years experience is preferred)

• HTML/CSS knowledge is a plus (not required).

• SEO experience is a plus (not required).

• Matching 401k

• Health, Vision, Dental, Life insurance and many more.

• Company outings, great culture with frequent free lunches, coffee, snacks, soda, etc.

Roya.com, one of San Diego’s fastest growing startups is seeking to conservatively expand their inside sales team by looking for highly motivated and exceptional candidates. Roya.com has made it to Inc Magazines Best Workplaces in America list for 2022. Roya.com prides itself on an innovative approach to digital marketing and software development. Our innovative platform allows us to offer a superior product and service at a competitive price. We continue to disrupt the market with new development. We seek to hire a tech savvy sales professional who can identify and qualify prospects, as well as educate on and demonstrate a high end technology solution.

The continuous inventiveness of our proprietary product is supported by what we believe to be our most valuable assets: our people. Our employees are forward thinking individuals at the leading edge of digital transformation and cutting edge technology. Roya.com is looking for an highly energetic, passionate, tech-savvy Sales Account Executive with natural sales instincts to be based in our San Diego office. Come join our forward thinking team.

Do you enjoy selling? Do you want to sell to the top medical professionals across the country? We are looking to aggressively train and grow the right account executives into future business executives.

We are looking for highly motivated team players that can think on their feet and learn to use industry knowledge along with integrity and best practices. Our clients are demanding and you need to be smart, motivated, and driven to work with these high level customers. Successful candidates will gain invaluable experience working in medical and digital marketing fields. The role is full sales cycle so will require the ability to open and close a deal, or a strong ability to learn the skills to do so.

This is a San Diego based position with an optional hybrid schedule. In order to take advantage of the optional hybrid days the role requires an individual who is highly self motivated, has exceptional work ethic, is tech savvy, and able to adapt to various training and sales formats

• Good communication skills

• ​​​​​​​Fast learner

• Positive attitude

• Self-Motivated

• 2-5 years Digital marketing sales experience or transferrable sales experience

• 4 year degree or demonstrated ability to master new concepts

Learn Roya.com’s proprietary suite of software platforms to intelligently discuss and provide cutting edge technologies to medical customers.

Actively prospect for clients across multiple medical fields including: Vision, Chiropractic, Veterinary, Plastic Surgery, Dental,and more.

Qualify leads and set up appointments to demonstrate product offerings.

Provide a full-scale demonstration of product offerings and work with prospective clients throughout the full lifecycle of the sales process.

Opportunity to attend trade shows to meet our existing and prospective clients.

Have fun.

Base + Commission

OTE 75-90K