Roya.com is currently seeking a highly motivated salesperson who is passionate about prospecting, consulting, and matching prospects to the right product to help them grow their business through online marketing. This position will be full sales cycle. A Sr. AE should be able to prospect leads, professionally reach out by phone and email, book appointments for consultations, conduct online demos, and negotiate pricing proposals. Ideally this candidate will have experience with internet marketing and B2B sales. We are looking for someone who is a fast learner and extremely self-motivated in order to be successful in a remote environment until we return to the office. A Sr. AE must be personable, organized, professional, reliable, and responsible.

• First line of response on client retention calls or cancellation requests. Professionally discern any concerns, reason for cancellation request, and resolve issues when possible.

• Utilize active listening skills to understand customer needs and/or concerns. In this proactive support role, we expect you to get in front of the issue as soon as possible and give feedback on how to improve client retention.

• Promote client retention by understanding the issues, troubleshooting the website, resolving any problems, and using our systems to document the efforts.

• This includes fielding and troubleshooting incoming support communication.

• Act as the point person with the objective of minimizing call transfers or callbacks in order to provide a one-call solution.

• Follow up on marketing efforts and reports, ensuring that client expectations are met or exceeded.

• Handle minor support items

• Proactive outreach initial survey

• Web ReDesign conversations

• Responsible for pro-active client retention, satisfaction and conflict resolution when applicable.

• Domain Transfer Requests

• Work in a team-focused environment to collaborate on getting tasks done together as needed.

• Develop a positive, professional atmosphere promoting teamwork and accountability.

• Identify potential issues and/or opportunities for efficiencies related to current workflow.

• Proven ability to:

• Develop and maintain relationships with clients at all levels.

• Gain a strong understanding of Roya.com’s product offerings and platform.

• Understands the ROYA pricing model and billing procedures.

​​​​​​​Other necessary skills:

• A strong technical aptitude and ability to learn new computer software quickly.

• Great communication skills, both written and verbal.

• Must be able to multi-task with great attention to detail.

• Ability to prioritize and execute on multiple, simultaneous, complex priorities.

• Strong analytical, planning and problem-solving skills.

• Track record of reliability, professionalism and integrity.

Experience:

• Project Management Experience (or similar role, 1-3 years experience)

• SEO experience is a plus.

• Google Analytics experience is a plus.

• Google Adwords experience is a plus.

• HTML/CSS is a plus (not required).

• 20 + per hour plus commission

• Matching 401k

• Health, Vision, Dental, Life Insurance and many more

• Company Outings, frequent free lunch, snacks, soda, etc.

Roya.com is one of the fastest growing digital marketing companies nationwide. Roya.com has been listed on Inc Magazine's Best Workplaces in America for 2022!

Roya.com is currently seeking a highly motivated Client Retention Specialist I (CRS) who is passionate about great customer service. This position will primarily develop and manage post-sale relationships with Roya.com’s major accounts and act as a liaison for internal and external client communications. We are looking for a team-player who is able to juggle multiple projects at one time. A CRS must be personable, organized, professional, reliable, and responsible. A successful candidate will have a path to advance in this role in title and responsibility to CRS II, and to Account Manager. Key Performance Indicators will include save percentage, well-documented communication, task completion efficiency, and opportunity creation for upsells.

Essential job functions and responsibilities include but are not limited to the following:

• Highly results-oriented; you want your work to make a direct impact on the business

• Unafraid of rejection; you need to brush it off when people tell you "no thanks"

• Energetic; an upbeat attitude goes a long way

• Empathetic; you connect well with other people and understand the customer’s pain points

• Entrepreneurial; you’re willing to do whatever it takes to get the job done

• Generating and qualifying leads through cold calling

• Internet marketing experience is a plus but not required

• Cold Calling experience is a plus but not required

• Proactively searching for new, inventive ways to grow the business

• You generate new business opportunities to build our sales pipeline through outbound efforts

• Outreach directly to medical practices that fit our ideal persona via cold-calls, text, and emails

• Articulate our value to help the practice meet their growth potential

• Document all activities within our CRM

• Have Fun

• Matching 401k

• Health, Vision, Dental, Life Insurance and many more

• Company Outings, frequent free lunch, snacks, soda, etc.

• This position pays base plus commission

Roya.com, one of San Diego’s fastest growing startups is seeking to conservatively expand their inside sales team by looking for highly motivated and exceptional candidates. Roya.com has made it to Inc Magazines Best Workplaces in America list for 2022. Roya.com prides itself on an innovative approach to digital marketing and software development. Our innovative platform allows us to offer a superior product and service at a competitive price. We continue to disrupt the market with new development. We seek to hire a tech savvy sales professional who can identify and qualify prospects, as well as educate on and demonstrate a high end technology solution.

The continuous inventiveness of our proprietary product is supported by what we believe to be our most valuable assets: our people. Our employees are forward thinking individuals at the leading edge of digital transformation and cutting edge technology. Roya.com is looking for an highly energetic, passionate, tech-savvy Sales Account Executive with natural sales instincts to be based in our San Diego office. Come join our forward thinking team.

Roya.com is a fast growing company who has quickly made a name for themselves as the #1 solution in the Eye Care industry. We have seen tremendous success across our healthcare brands and are now looking for the right person to expand our footprint and replicate our success with a focus in the dental industry. We are a company that values hard work, ethics, transparency, and success both internally and with our clients. We have a culture of teamwork- cross department collaboration, respectful communication, and a team that genuinely enjoys their colleagues. If you are a team player with a passion for the Dental Industry, we’d love to meet you!

The ideal candidate for this role will be a highly motivated salesperson and leader. They are a hunter who enjoys prospecting, consulting, and matching prospects to the right product to help them grow their business through online marketing. This person will become the resident industry expert, train and grow a team, while still engaging in the full sales cycle and maintaining front line sales. The ideal candidate will be a strong communicator in both verbal and written communication, a quick connector, and a self motivated achiever. In this role they will prospect leads, professionally reach out by phone and email, book appointments for consultations, conduct online demos, and negotiate pricing proposals. We offer an optional hybrid schedule so it is extremely important this person is self motivated, organized, reliable, and comfortable with technology. This candidate will have experience with internet marketing and B2B sales.

• Minimum 2 years relevant industry sales experience.

• Strong verbal and written communication skills.

• Ability to use or learn multiple online platforms: Google Drive, Google hangouts, Gong, Salesforce, basic excel and word processing.

• Experience or strong interest in internet marketing, advertising, SEO, SaaS

• Proven track record of selling software-as-a-service into strategic / enterprise accounts, ideally in medical vertical

• Demonstrated creative prospecting, discovery, demo, objection handling, planning, and closing skills

• Provide a consultative approach to prospective and existing customers to help them choose an online marketing strategy that fits their business goals.

• Ability to conduct a full sales cycle from prospecting to closing.

• High standards of character and work ethic.

• Experience or strong interest in internet marketing, advertising, SEO, SaaS

• Competitive spirit and a clear drive for results

• Ability to work well in a team.

• Experience in Dental industry strongly preferred

• Matching 401k

• Health, Vision, Dental, Life Insurance and many more

• Strong company culture- events, team activities, snacks, etc.

• This position pays base plus commission 100K+OTE

We are actively seeking an exceptional individual to fill the pivotal role of Director of Sales for our newly created Dental Division. The perfect candidate for this position is someone who boasts a profound understanding and experience in both inbound and outbound sales, specifically tailored to digital marketing services powered by Roya’s proprietary Canvas® Platform and aimed at dental organizations across the nation. This role requires an individual who is adept at prospecting, creating effective sales scripts, excelling in software selling techniques, providing impactful coaching, and proficient in team management. As the leader of this division, you will spearhead our initiatives to expand our dental sector. Your responsibilities will include devising comprehensive strategies and overseeing a dedicated team of account executives, with the goal of driving substantial and sustainable growth within our dental vertical.

• Sales Leadership: Build and lead the Dental sales team in prospecting, identifying, and acquiring new dental clients for our digital marketing and website design services.

• Strategic Planning: Develop and execute strategic sales plans to penetrate the dental market, increase revenue, and achieve business objectives.

• Team Building and Management: Recruit, train, and manage a high-performing sales team focused on the dental vertical, providing guidance, support, and motivation to drive success.

• Client Relationship Management: Cultivate and nurture strong relationships with key decision-makers and stakeholders in the dental industry to drive customer acquisition and retention.

• Product Knowledge: Maintain a deep understanding of our digital marketing and Canvas® Platform product offerings tailored to the dental sector, effectively communicating value propositions to potential clients.

• Market Analysis: Conduct market research and analysis to identify industry trends, competitive landscape, and opportunities for growth within the dental market.

• Performance Tracking: Monitor sales performance metrics, analyze data, and generate reports to assess sales effectiveness, identify areas for improvement, and drive continuous optimization.

• Collaboration: Collaborate closely with cross-functional teams, including marketing, product development, and customer success, to align sales strategies with overall business objectives and ensure seamless execution.

• Budget Management: Manage sales budgets effectively, allocating resources efficiently to support sales initiatives and maximize ROI.

• Compliance: Ensure compliance with company policies, industry regulations, and ethical standards in all sales activities.

• Bachelor's degree in Business Administration, Marketing, or related field. MBA preferred.

• Minimum of 5 years of experience in sales, with a proven track record of success in selling digital marketing services and website design solutions, preferably within the dental industry.

• Previous experience in sales management or team leadership roles, with demonstrated ability to recruit, train, and manage a high-performing sales team.

• Strong understanding of digital marketing principles, website design concepts, and industry best practices.

• Excellent communication, negotiation, and interpersonal skills.

• Proficiency in CRM software (Preferably Salesforce) and digital marketing tools.

• Ability to travel as needed.

• Extremely competitive benefits package

• Matching 401k

• Health, Vision, Dental, Life Insurance, gym membership and many more

• Strong company culture, events, team activities, snacks, etc.

• This position pays base plus bonuses and commission OTE 150k-200k+

Roya.com, one of the fastest growing software companies specialized in medical marketing, is seeking a Client Services Specialist (CSS) to join its dynamic and talented team at its San Diego office. This role is crucial to supporting the company's fast-paced growth and meeting the high demands of its diverse client base nationwide.

We are looking for a new Client Services Specialist (CSS) team member to join Roya.com. The CSS must effectively facilitate, coordinate and manage the website onboarding process while interfacing between clients and internal development and design teams. In addition, the CSS will coordinate, monitor and track deliverables to ensure exemplary customer service.

• Develop and manage concurrent project schedules and task tracking for website development projects

• Actively contribute to the website build process with the initial setup and content transfer for select new website projects

• Manage workflow and resources to meet project requirements and deadlines, participate in cross-team planning and collaboration

• Meet with clients and internal stakeholders to understand requirements and communicate progress throughout the project lifecycle

• Stay informed on tools/capabilities of digital products in order to maximize UX and leverage the latest features

• Be willing to contribute to process refinement and workflow optimization

• Coordinate Marketing efforts with the Marketing Services Department

• Review all major deliverables to ensure quality standards and client expectations are met

• Develop a positive and professional atmosphere while also promoting teamwork and accountability

• Manage timely billing and understands pricing model and billing procedures

• Great communication skills, both written and verbal.

• Extreme attention to detail.

• Must be able to multi-task.

• Ability to prioritize and execute multiple complex projects, simultaneously.

• Strong analytical, planning and problem-solving skills.

• Strong understanding or willingness and aptitude to learn Internet and website technologies.

• Track record of reliability, professionalism, and integrity.

• A strong technical aptitude and ability to learn new computer software quickly.

• Project Management Experience (or similar role, 1-2 years experience)

• HTML/CSS knowledge is a plus (not required).

• SEO experience is a plus (not required).

• $20-$22/hour plus performance based bonuses

• Matching 401k

• Health, Vision, Dental, Life Insurance and many more

• Company Outings, frequent free lunch, snacks, soda, etc

Roya.com, a rapidly growing company renowned as the premier solution provider in the Medical Marketing Platforms and Services, is expanding its horizon into the dental sector. We've achieved remarkable success across our healthcare brands and are now seeking to hire multiple individuals to spearhead our venture into the dental industry. At Roya.com, we uphold values of hard work, ethics, transparency, and mutual success, both internally and with our clients. Our culture fosters teamwork through cross-department collaboration, respectful communication, and genuine camaraderie among colleagues. If you're a team player with a passion for the Dental Industry, we're eager to meet you!

The ideal candidate for this role is a driven salesperson and leader. They thrive as a hunter, relishing in prospecting, consulting, and aligning prospects with tailored solutions to enhance their business through online marketing. This individual will be participating in the complete sales cycle of inbound and outbound sales. Strong communication skills, both verbal and written, coupled with swift networking abilities and self-motivation, define this candidate. Responsibilities include lead prospecting, professional outreach via phone and email, appointment booking for consultations, conducting online demonstrations, and negotiating pricing proposals. We offer an optional hybrid schedule, necessitating a candidate who is self-motivated, organized, dependable, and technologically adept. Previous experience in internet marketing and B2B sales is essential.

• Minimum of 2 years of relevant industry sales experience.

• Proficient verbal and written communication skills.

• Ability to utilize or quickly learn various online platforms: Google Drive, Google Hangouts, Gong, Salesforce, basic Excel, and word processing.

• Experience or strong interest in internet marketing, advertising, SEO, SaaS.

• Demonstrated track record of selling software-as-a-service into strategic/enterprise accounts, preferably in the medical vertical.

• Displayed proficiency in creative prospecting, discovery, demo, objection handling, planning, and closing skills.

• Adopt a consultative approach with prospective and existing customers to guide them in selecting an online marketing strategy aligned with their business objectives.

• Ability to execute a full sales cycle from prospecting to closing.

• Uphold high standards of character and work ethic.

• Experience or strong interest in internet marketing, advertising, SEO, SaaS.

• Competitive spirit and a clear drive for results.

• Ability to collaborate effectively within a team.

• Strongly preferred experience in the Dental industry.

• Matching 401k.

• Health, Vision, Dental, Life Insurance, and more.

• Vibrant company culture, including events, team activities, snacks, etc.

• ​​​​​​​This position offers a base salary plus commission. OTE 100k+